Terms and Conditions

The “Running Dog” website is owned and operated by Canter Marketing Pty Ltd (ABN29 123 025 034). Your use of the website is conditional upon your acceptance and compliance with the terms, conditions, notices and disclaimers set out below. Your use of the website constitutes your agreement to the Terms and Conditions.

Prices and taxes

Prices of products and delivery charges displayed on this website are current at the time of issue, but may change at any time and are subject to availability. Prices displayed on this website are inclusive of GST (Australia only). For customers in all other countries, you are responsible for any taxes, customs duties or other liabilities imposed by any government agency, on any products or services acquired or ordered by you from this website. 


Any order placed by you on this website is an offer by you to purchase a particular product for the price (including the delivery and other charges and taxes) specified on the website at the time you place your order. Canter Marketing Pty Ltd reserves the right to accept or reject your offer for any reason, including the unavailability of any product, an error in the price or the product description posted on this website, or an error in your order. Your contract with Canter Marketing only comes into existence when it forwards confirmation of receipt of your order and payment. 


We will do our best to get your order to you as quickly as possible - generally we will ship within 24 hours (please see shipping details).

Our chosen delivery contractors include Australia Post and Sendle. We aim to get all deliveries made within 10 working days. Deliveries to Australian addresses usually arrive within three days of placing your order.

Orders may only be cancelled before they have been sent out. 

Return Policy

Canter Marketing Pty Ltd will exchange any item for another item of equal value within 14 days of delivery should you not be totally happy with your purchase, (does not include delivery charges). Return your item to Canter Marketing Pty Ltd with your original receipt and a brief explanation of the problem. Canter Marketing Pty Ltd will not accept any items that have been damaged in transit. 

You may also return any item to Canter Marketing Pty Ltd within 30 days if it should be received with manufacturing defects. Canter Marketing will examine the goods for defects and exchange them without question. If an exchange item is not available, for whatever reason, Canter Marketing Pty Ltd will refund in full the cost of the goods. 

The cost incurred for returning goods not covered by the manufacturers warranty shall be at the customer’s expense. The return delivery charges will be refunded or no charge will be made for the delivery of exchange items if the goods are found to be defective pursuant to the manufacturers warranty. 

NOTE: It is imperative that an item returned must be in original condition and that its packaging also be in its original condition. 

Canter Marketing Pty Ltd reserves the right to withhold credited funds if these conditions are not met. 

All returns should be made to: 

Canter Marketing Pty Ltd

19 Mandolong Road

Mosman 2088 

New South Wales, Australia 

All Running Dog goods are packaged to ensure safe transit prior to the goods leaving our premises. Canter Marketing will not accept responsibility for any goods that may be damaged during delivery. You may arrange for insurance prior to the goods leaving Canter Marketing Pty Ltd. Please advise Canter Marketing Pty Ltd if you are intending to arrange insurance. 


More legal stuff


Risk and Title 

Canter Marketing Pty Ltd will retain title to the products you order until you have made payment in full for those products, but all risk in the products will pass to you upon their delivery to or collection by a postal or courier service. You should consider whether to obtain any suitable transit insurance.


Limitation of liability 

Canter Marketing Pty Ltd will in no way be liable for any direct, indirect, incidental, special or consequential damages, resulting from use or inability to use the website or for the cost of procurement of substitute products or resulting from any products purchased or obtained or messages received or transactions entered into through the website or resulting from unauthorised access to or alteration of your transmissions or data or of any information contained on this website, including but not limited to, damages for loss of profits, data or other intangibles, even if Canter Marketing Pty Ltd has been advised of the possibility of such damages. 


While the information contained in the website is believed to be accurate and current, it is provided by Canter Marketing Pty Ltd in good faith on an “as is” basis. Canter Marketing Pty Ltd makes no representation or warranty as to the reliability, accuracy or completeness of the information contained on the website and does not accept any responsibility arising in any way (including negligence) for errors in, or omissions from, the information contained in the website. 

To the extent (if any) that the content of the website does not satisfy the laws of a country other than Australia, or a state or territory in Australia other than New South Wales, it is not directed to persons in those countries or state or territory and they should not use the website. 


Canter Marketing Pty Ltd is the copyright owner of the content of the website or is licensed by the copyright owner to use the content on the website. Except as permitted by the Copyright Act 1968 no part of the website may be reproduced, adapted, performed in public or transmitted in any form by any process (graphic, electronic or mechanical, including further copying, recording, taping or by a storage and information retrieval system) without the specific prior written consent of Canter Marketing Pty Ltd.

Canter Marketing Pty Ltd does not represent that any information (including any file) obtained from or through the website is free from computer viruses or other faults or defects. It is your responsibility to scan any such information for computer viruses. Canter Marketing will not be liable to you or to any other person for any loss or damage (whether direct, indirect, consequential or economic), however caused and whether by negligence or otherwise, which may result directly or indirectly from any such information. To the extent that any liability may be imposed on Canter Marketing, it shall be limited to the cost of re-supplying that information. 

Applicable law 

These Terms and Conditions shall be governed by and construed in accordance with the laws of the state of New South Wales, Australia. You agree to submit to the non-exclusive jurisdiction of the courts of the state of New South Wales, Australia.